Sumaiya S

I had a bad experience with empst. I was supposed to receive my parcel on 3rd Sept but they did not call me or try to contact me. When I called them csr said they called me but no1 answered which was a lie. Then they told they will deliver on 7th but nobody contacted again and I had to call again, the csr told I will receive on 8th but the delivery person told he will come on 9th morning. I waited whole morning and they came in the afternoon. Such a drag!!!